Diksha R.

About

Experienced Functional Consultant with a proven track record in implementing and optimizing business solutions. Specialized in analyzing business processes, gathering requirements, and configuring systems to meet organizational needs. A collaborative team player focused on delivering tailored solutions aligned with business objectives. Committed to driving successful implementations for clients.

Skills

Dynamics

Projects

Dynamics 365 project

Work experience

Dynamics 365 Consultant

Proso.AI Technologies Pvt Ltd- October 2023-Present‍

Configure and customize Dynamics 365 applications to align with client requirements.
Collaborate with clients to understand their business requirements and objectives.
Provide expert guidance on best practices for D365 usage and implementation.
Conduct needs analysis and develop tailored Dynamics 365 solutions to meet client needs.
Lead and participate in the implementation of Dynamics 365 applications (e.g., Sales, Customer Service, Finance, Operations).
Design and develop workflows, plugins, and integrations with other systems.
Conduct data migration and ensure data integrity throughout the transition process.
Deliver end-user training and create comprehensive documentation to support user adoption.
Troubleshoot and resolve issues related to Dynamics 365 applications.

Education

Indraprastha College for Women

Delhi

Certifications

Microsoft Certified:

Dynamics 365 Fundamentals (CRM)

Visa and Work permits

Present