Michelle W.

PeopleSoft consultant

Proso.AI Technologies Pvt Ltd- October 2023-Present

• Conducted fit-gap analysis to identify areas requiring customization or configuration in alignment with business processes.
• Managed PeopleSoft upgrades and applied patches using Change Assistant and Update Manager to ensure system stability and functionality.
• Developed and maintained interfaces between PeopleSoft and external systems using Integration Broker, Component Interface, and Application Messaging.
• Optimized system performance by fine-tuning SQL queries, indexes, and batch processes, ensuring faster data retrieval and transaction times.
• Customized PeopleSoft pages, records, and fields using Application Designer to meet specific client requirements.
• Implemented and configured security roles, permission lists, and user profiles in PeopleSoft to ensure appropriate access control.
• Led and conducted user acceptance testing (UAT) and system validation to ensure a smooth transition from development to production.
• Collaborated with technical and functional teams to troubleshoot and resolve complex system issues across various PeopleSoft modules.
• Provided post-implementation support, monitoring system performance and addressing user-reported issues.
• Developed custom SQRs, Application Engines, and PeopleCode scripts to automate processes and streamline workflows.

‍University of British Columbia (UBC)‍

Canada

Oracle Certified Expert – PeopleSoft Campus Solutions- October 2023- Present