Natalie P.

Dynamics 365 Consultant

Proso.AI Technologies Pvt Ltd- October 2023-Present‍

• Collaborate with clients to understand their business goals and requirements.
• Perform needs assessments and design customized Dynamics 365 solutions to address specific client needs.
• Lead and contribute to the implementation of Dynamics 365 applications, such as Sales, Customer Service, Finance, and Operations.
• Configure and customize Dynamics 365 applications to meet client specifications.
• Provide expert advice on best practices for utilizing and implementing Dynamics 365.
• Design and develop workflows, plugins, and system integrations.
• Execute data migration processes, ensuring data accuracy and integrity during transitions.
• Conduct end-user training sessions and create detailed documentation to facilitate user adoption.
• Troubleshoot and resolve issues related to Dynamics 365 applications.
• Stay informed on the latest Dynamics 365 features, updates, and industry trends.

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Trinity College Dublin

Ireland

Microsoft Certified:

Dynamics 365 Finance and Operations Apps Developer Associate