Ritu S.

Dynamics 365 Finance and Operations Apps

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Dynamics 365 (D365) Consultant

Proso.AI Technologies Pvt Ltd- October 2023-Present‍

• D365 Implementation & Configuration: Led the implementation and configuration of Dynamics 365 applications, including modules like Finance, Supply Chain, Sales, Customer Service, and HR, to align with client-specific business processes.
• Business Process Analysis: Conducted in-depth business analysis to understand client requirements, mapping business processes to D365 functionalities and designing tailored solutions.
• Customization & Integration: Customized Dynamics 365 applications to meet unique client requirements, including developing workflows, custom entities, and integrating D365 with third-party systems using Power Platform and Azure.
• Data Migration & System Integration: Managed data migration from legacy systems to Dynamics 365, ensuring data accuracy and integrity, while integrating the system with other enterprise solutions like Power BI, SharePoint, and external systems.
• End-User Training & Support: Provided comprehensive user training sessions and created detailed documentation to facilitate user adoption of Dynamics 365 applications, ensuring smooth transitions and effective use.
• System Upgrades & Maintenance: Managed system upgrades, testing new features, and applying updates to keep Dynamics 365 applications current and fully functional.
• Performance Optimization: Optimized system performance through custom configurations, performance tuning, and ensuring best practices were implemented to improve system stability and responsiveness.
• Process Automation: Automated business processes within Dynamics 365 using Power Automate and other automation tools to enhance efficiency and reduce manual efforts.
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Lady Shri Ram College for Women (LSR)

Delhi

Microsoft Certified:

Dynamics 365 Finance and Operations Apps Developer Associate

Present