Currently Responsible for designing the system driven CRM solutions to meet the client's strategic goals and aspirations with respect to enhanced business sales, customer retention and services at Proso AI Technologies Pvt Ltd.Prior to being principal consultant at Proso AI, I have 13 years of experience in Banking Industry. I have rich experience in Retail Banking, Trade Finance and Corporate Services and have worked as Branch- Head for the last year of my tenure in Banking
Proso.AI Technologies Pvt Ltd- October 2023-Present
Salesforce Application Development: Designed and developed custom Salesforce applications and Lightning components to meet specific business requirements, enhancing the Salesforce CRM system's functionality and user experience.
Apex Development: Created and maintained custom Apex classes, triggers, and Visualforce pages to implement complex business logic, automate processes, and integrate Salesforce with other systems.
Lightning Web Components (LWC): Developed modern, responsive Lightning Web Components to provide enhanced user interfaces and improved performance compared to traditional Visualforce pages.
Integration & Data Migration: Integrated Salesforce with external systems using APIs (REST/SOAP) and Middleware tools, and managed data migration from legacy systems to Salesforce using Data Loader and Data Import Wizard.
Custom Object & Field Creation: Configured custom Salesforce objects, fields, and page layouts to tailor the Salesforce CRM to meet unique business needs and optimize user workflows.
Workflow Automation: Implemented Salesforce workflows, process builders, and Flow to automate repetitive tasks, streamline business processes, and ensure data consistency.