IT Infrastructure Generalist
Verified Expert
Renji Mathew is a seasoned IT professional with over 20 years of experience in IT infrastructure technologies. His industry expertise spans IT services, IT-enabled services (ITES), Banking, Financial Services, and Insurance (BFSI), as well as Manufacturing Organizations.
Renji has a deep proficiency in Microsoft technologies, including Windows Servers, Hyper-V, VMWare, Exchange, Data Protection Manager, Office 365 and Intune. His expertise extends to Azure Infrastructure-as-a-Service (IAAS) operations, where he has played a key role in optimizing cloud-based solutions for enterprises.
With a strong background in IT infrastructure management, Renji has successfully led multiple technical project implementations and large-scale migrations for multinational organizations. His ability to design, execute, and manage complex IT operations has contributed to enhanced system efficiency and security across various business environments.
Beyond his technical expertise, Renji has a keen focus on productivity, efficiency, and process improvement. His strategic approach to IT infrastructure ensures seamless business operations, cost optimization, and enhanced performance. His ability to align technology with business objectives makes him a dependable asset in the ever-evolving IT landscape.
July 2020 - July 2023
Migration/Centralization of Pelsis Group – IT Managed Services
Migration from multi-site vendors to IBM, Operations Support, Desktop Support, Server Support, Backup Management, Azure IAAS, Office 365 Support
April 2013 - December 2018
Exchange 2010 Operations and Migrations
Managed the operations for Messaging: Services (Exchange 2010), DR and Backup across KPMG India and KPMG Global Services
Successfully completed migration of Exchange Databases and Server migration from EMC to NetApp Storage and completed Migration of Exchange backup from SCDPM to Commvault – POC and Migration followed by Maintenance
Successfully completed 2 Exchange 2010 Capacity upgrades for the existing Environments leading to total Mailbox count being hosted to 20000 mailboxes. Planned, implemented and restructured the Environment as per the Technical Requirements
Completed migration of Exchange 2003 to Exchange 2010.
Completed Implementation of SCDPM 2012 for backup of Exchange Databases
February 2011 - April 2013
Exchange Operations – 2003 KPMG India/KPMG Global Services
Managed the operations for Messaging: Services (Exchange 2003) and Backup across KPMG India and KPMG Global Services
Server Management – Mumbai Data Centre, Server Consolidation Project
Server Operations, Availability management, VMWare Administration, Patch Management, Change Implementor for Consolidations
Managed Print Services Implementation & Operations Management
Implemented Managed Print Services for Mumbai Location along with Canon Engineers thus leading to significant Revenue savings and simplified Secure Print Services for Users.
Identity Management
Responsible for Global Identity Management system for KPMG India/KPMG Global Services, also responsible for the migration and process changes involved in the IID v3 system.
Symantec Backup Exec 2010 R2 Implementation
Successfully executed POC and Implementation of Symantec Backup Exec 2010 R2 for KPMG India.
Coached team members on Backups and implementation procedures related to Backup Server, Agent configuration and Backups Jobs for Servers at respective locations
October 2008 - February 2011
End-User Computing Services (EUCS) Operations and Automation
Desktop and Application rollout/support (Level 2 & Level 3 Support) and System
Engineering activities using automation tool like AutoIt.
March 2008 - October 2008
Onshore Delivery Centre Setup and Business Migration
Worked to set up 2 TCS Delivery Centres for Client Legal & General in UK, Data Centre Implementation, managing application migration to VMWare VDI set-up (planning & implementation), maintaining & monitoring servers, Business Migration
June 2006 - March 2008
Windows Server Operations – 24x7
Managed domain consolidation (planning & implementation), maintenance, server monitoring & consolidation, providing remote support to projects across TCSL locations. Coordinating Application Architecture (Server End), ITIL roles (Availability Management) & various corporate level initiatives like ESM policy rollout
June 2005 - May 2006
Active Directory Consolidation and Rollout
Active Directory Domain migration (planning and implementation), maintenance, and group policy creation, ITIL roles (Incident, Problem, and Service Level Management). Planning and co-ordinating various corporate level initiatives like ESM policy rollout, DHCP consolidations
September 2004 - May 2005
Automated migration from Windows 2000 to Windows XP
Conducting testing, troubleshooting and planning of rollout of Machines from Windows 2000 Professional OS to Windows XP Professional OS at TCS sites using internally developed tool called “migXPress”.
Proso AI Technologies Private Limited - July 2020 to Invalid Date
Worked as an assigned contractor for IBM UK, contributing to various client projects by providing technical expertise, project support, and innovative solutions. Collaborated with cross-functional teams to analyze business requirements, develop strategies, and implement technology-driven solutions that aligned with client objectives. Played a key role in ensuring project deliverables met quality standards, adhered to industry best practices, and were completed within defined timelines. Engaged with stakeholders to address challenges, optimize workflows, and enhance overall efficiency. Demonstrated strong problem-solving skills and adaptability in a dynamic work environment, supporting IBM UK in successfully delivering impactful solutions to their clients.
KPMG India - February 2011 to December 2018
Served as the Project Lead for Exchange Operations at KPMG India and KPMG Global Services, overseeing the management, implementation, and optimization of email and messaging infrastructure. Led a team responsible for ensuring the seamless operation, security, and efficiency of Exchange services across the organization. Collaborated with cross-functional teams to address technical challenges, implement best practices, and enhance system performance. Played a pivotal role in planning and executing upgrades, migrations, and process improvements to align with industry standards and business requirements. Engaged with stakeholders to provide strategic guidance, troubleshoot issues, and ensure compliance with organizational policies. Demonstrated expertise in managing large-scale email environments, driving operational excellence, and delivering reliable solutions that supported business continuity.
Tata Consultancy Services - September 2004 to February 2011
Worked within Corporate IT, playing a key role in the establishment and management of Offshore Delivery Centers (ODCs) while also contributing to various client projects. Led the setup and operationalization of ODCs, ensuring seamless integration with global teams, optimizing processes, and implementing best practices to enhance efficiency. Collaborated with internal and external stakeholders to define strategies, manage resources, and align IT infrastructure with business objectives. Additionally, contributed to client projects by providing technical expertise, overseeing project execution, and ensuring timely delivery of high-quality solutions. Played a vital role in streamlining IT operations, improving service delivery, and driving innovation to support business growth.
Fr. Conceicao Rodrigues College of Engineering - September 1999 - June 2002
St. Xavier's Technical Institute - July 1996 - June 1999
Renji Mathew
is available
